: To make the public administration of the country public-oriented, accountable, transparent, inclusive and participatory, to provide its benefits to the common people, to make the basic values ​​of good governance such as the rule of law, corruption-free and agile administration, decentralization, economic discipline and efficient management of public works and resources available to the common people. Since it is necessary to create a situation to get the required services in a fast, convenient and less expensive way, to implement the rights of the citizens to get good governance, and to transform the administration system into a service provider mechanism and facilitator to guarantee good governance in the country, the Legislature-Parliament made this Act. is