Section 2
Definitions
In this Act, Unless otherwise meant with reference to the subject or context;
(a) “Consumer” means an individual or institution consuming or using any consumer good or service.
(b) “Council” means the Consumer Protection Council formed under Section 3.
(c) “Compensation Committee” means the Compensation Committee formed under Section 23.
(d) “Consumer goods” mean goods or materials made through the admixture of several goods which are consumed or used by consumers and this term also includes raw materials, colours, flavors or chemicals used in the production of such consumer goods.
(e) “Service” means any labour, facility or consultancy provided for any work on payment of any kind of service charge or other consideration.
(f) “Production” means the process of producing, preparing, processing, converting, packing, repacking, assembling or labelling any consumer goods, or all or any process to be adopted in that connection.
(g) “Label” means a tag, symbol, picture or other descriptive objects written, printed, lithographed, symbolized, embossed, affixed or otherwise shown in consumer goods or their containers.
(h) “Unfair trade practices” means the sale or supply of consumer goods or services by making false or misleading claims about their actual quality, quantity, price, measurement, design, make etc., or the sale or supply of consumer goods produced by others by affecting their quality, quantity, price, measurement, design, make, etc.
(i) “Sub-standard consumer goods” means consumer goods of any of the following conditions:
(1) Consumer goods in which the quantity of an essential ingredient has been lowered, or any other material has been mixed, in such a manner that the quality falls short of the standard determined under Section 11.
(2) Consumer goods which are stale, rotten or stored or prepared in dirty or toxic conditions or in which any chemical, colour or flavour has been used, so that they become harmful to health.
(3) Consumer goods which are fully or partly made of any diseased or disease-generating animals or birds or harmful vegetation. (4) Consumer goods of a quality which falls short of the minimum necessary standard or exceeds the maximum standard prescribed, if any, in Act or in the orders issued under the Rules framed under Act.
(j) “Vendor” means an individual or a governmental or non-governmental organization or cooperative society selling and supplying consumer goods or services on a wholesale or retail basis.
(k) “Laboratory” means an institution which has been established with the objectives of testing the purity, completeness or quality of consumer goods, and which has been recognized by Government of Nepal.
(l) “Consumers Association” means an association established under prevailing law with the objective of protecting and promoting the rights and interests of consumers.
(m) “Inspection Officer” means an Inspection Officer appointed or designated under Section 14.
(n) “Prescribed” or “as prescribed” means prescribed or in the manner prescribed in the Rules framed under this Act.
(a) “Consumer” means an individual or institution consuming or using any consumer good or service.
(b) “Council” means the Consumer Protection Council formed under Section 3.
(c) “Compensation Committee” means the Compensation Committee formed under Section 23.
(d) “Consumer goods” mean goods or materials made through the admixture of several goods which are consumed or used by consumers and this term also includes raw materials, colours, flavors or chemicals used in the production of such consumer goods.
(e) “Service” means any labour, facility or consultancy provided for any work on payment of any kind of service charge or other consideration.
(f) “Production” means the process of producing, preparing, processing, converting, packing, repacking, assembling or labelling any consumer goods, or all or any process to be adopted in that connection.
(g) “Label” means a tag, symbol, picture or other descriptive objects written, printed, lithographed, symbolized, embossed, affixed or otherwise shown in consumer goods or their containers.
(h) “Unfair trade practices” means the sale or supply of consumer goods or services by making false or misleading claims about their actual quality, quantity, price, measurement, design, make etc., or the sale or supply of consumer goods produced by others by affecting their quality, quantity, price, measurement, design, make, etc.
(i) “Sub-standard consumer goods” means consumer goods of any of the following conditions:
(1) Consumer goods in which the quantity of an essential ingredient has been lowered, or any other material has been mixed, in such a manner that the quality falls short of the standard determined under Section 11.
(2) Consumer goods which are stale, rotten or stored or prepared in dirty or toxic conditions or in which any chemical, colour or flavour has been used, so that they become harmful to health.
(3) Consumer goods which are fully or partly made of any diseased or disease-generating animals or birds or harmful vegetation. (4) Consumer goods of a quality which falls short of the minimum necessary standard or exceeds the maximum standard prescribed, if any, in Act or in the orders issued under the Rules framed under Act.
(j) “Vendor” means an individual or a governmental or non-governmental organization or cooperative society selling and supplying consumer goods or services on a wholesale or retail basis.
(k) “Laboratory” means an institution which has been established with the objectives of testing the purity, completeness or quality of consumer goods, and which has been recognized by Government of Nepal.
(l) “Consumers Association” means an association established under prevailing law with the objective of protecting and promoting the rights and interests of consumers.
(m) “Inspection Officer” means an Inspection Officer appointed or designated under Section 14.
(n) “Prescribed” or “as prescribed” means prescribed or in the manner prescribed in the Rules framed under this Act.