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Rule 31
Dispute Resolution Procedures
(1) If the parties agree to resolve the dispute in accordance with the regulations or procedures adopted by the organization or local body for reconciliation, the conciliator shall resolve the dispute in accordance with the regulations or procedures.
(2) If the parties do not agree to resolve the dispute in accordance with the regulations or procedure as per sub-rule (1), the dispute shall be resolved according to the procedure deemed appropriate by the conciliator with the agreement of the parties, taking into account the nature of the dispute.
(3) The conciliator shall determine the date, place and time of the discussion for reconciliation in consultation with the parties.
(4) The parties subject to the regulations or procedures as per sub-rule (1) or (2) shall submit in writing to the conciliator on the first day fixed by the conciliator, the matters on which there is disagreement between them and what they wish to be settled, and a copy of the same shall be submitted to the conciliator. It should also be given to the parties.
(5) According to sub-rule (4), if the parties request time to submit claims or complaints, the conciliator shall give the parties a maximum of fifteen days.
(6) When submitting a claim or complaint in accordance with this rule, all documents related to the dispute and any supporting or refuting evidence must also be submitted.
(7) If the parties wish to have a matter verified by a person who is familiar with the dispute, the concerned party shall bring such a person before the conciliator on the day appointed by the conciliator.
(8) The conciliator, while adopting the conciliation process in accordance with this rule, may apply the procedures as per sub-section (5) of section 15 and sub-rule (2) and (3) of rule 23 of the Act with the consent of the parties.