(1) The procedures for resolving disputes through conciliation shall be as determined by the parties concerned.
(2) If there is an agreement between the parties to resolve the dispute through conciliation in accordance with the regulations or procedures adopted by any organization that performs conciliation work, the dispute shall be resolved in accordance with such regulations or procedures.
(3) According to sub-section (4) of section 3, when the dispute is resolved through conciliation in accordance with the order of the body looking into the case, if the relevant body looking into the case has determined a procedure or ordered to adopt such a procedure, the dispute shall be solved through conciliation in accordance with such procedure.
(4) If there is no provision of the procedures or regulations as per sub-section (1), (2) or (3), the dispute shall be resolved according to the procedure deemed appropriate by the conciliator with the agreement of the parties, taking into account the nature of the dispute and the parties' desire for a speedy resolution of the dispute.
(5) When adopting the procedure as per sub-section (4), in addition to other things, the following procedure should be decided:-
(a) To compel the parties to place their respective claims and objections before them,
(b) to meet with the parties individually or collectively,
(c) to demand any information, evidence or document from the parties,
(d) To allow the other party to see the information, evidence or document requested in accordance with clause (c). (e) To compel the parties to submit an alternative basis that can reconcile the differences between them.
(6) Notwithstanding anything contained elsewhere in this section, the Council may formulate and issue model procedures for dispute resolution procedures.